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Activity
Goal
Jan.
2008
Feb.
2008
Mar.
2008
Apr.
2008
May
2008
June
2008
July
2008
Aug.
2008
Sep.
2008
Oct.
2008
Nov.
2008
Dec.
2007
1
Quote Turn-Around
<2 Days
3.4
2.8
0.9
2.1
1.8
2.7
0.7
 1.8
0.9 
1.8
 2.4 
 2.2
2*
On-time Delivery:
New Tools
99%
100% 
100%
100%
100%
100%
100%
100%
100% 
100% 
50% 
100%
100% 
3*
On-time Delivery:
Repeat Tools
99%
98% 
100%
100%
100%
99%
100%
100%
100% 
100% 
 100%
 100%
 100%
4*
On-time Delivery:
Gauges
99%
100% 
100%
98%
100%
100%
100%
100%
100%
100% 
94%
 99%
 100%
5*
On-time Delivery:
Raw Material
99%
100%
100%
100%
100%
100%
100%
100%
100%
100%
94%
 100%
 100%
6
On-time Delivery:
Finished Product
99%
100%
100%
94%
100%
100%
99%
100%
99%
98% 
 95%
100%
 100%
7*
Pass First Inspection
95%
97%
94%
93%
95%
99%
100%
88%
 88%
 90%
 89%
 93%
 92%
8*
Efficiency
90%
94%
92%
93%
98%
95%
99%
96%
94% 
91%
98%
103%
 91%
9
Customer Acceptance
99%
97%
100%
97%
96%
99%
96%
96%
98% 
 96%
 98%
 100%
 98%

* Internal Measurements